Returns Policy

What is Motec returns policy ?

Most items ordered from can be returned within 7 days of receiving your order

When will I get my refund ?

Usually in about 6-8 weeks. Most refunds are fully refunded within 60 days after we receive your return.

Return parts are returnable provided they have not been installed, used or damaged and are returned within 7 days of receiving your order. You will lose shipping (actual shipping charges if you received free shipping) and there will be a Restocking Fee of 20% (10$ minimum) on ALL returned parts. Parts returned as used or incomplete, or parts returned to a different address will receive no refund. Parts that are returned as wrong parts or defective are subject to a full restocking fee. Parts returned as wrong part or defective will be subject to the rules above. Installed parts returned as defective or wrong, without prior approval by our staff, will not be refunded. Parts returned after 30 days will not be refunded. No exceptions. Please keep your tracking information send a copy tracking number to this is your proof of return.

Refund has the right to refund money the same way it has been received. If parts were not available in stock or supplied less quantity - funds will be returned back including shipping charges for each item. has a right to supply less quantity or cancel the order completely. We do not refund difference for parts, that were supplied as substitutions.

Cancellation policy

Customer has a right to cancel order if the order has not been shipped yet. If status of the order is showing status "Paid" in this case customer has a right to cancel order and will receive a full refund without any charges. If order has been shipped already, you can request the "Return" please refer to Return Policy.


All damages or defective items should be informed to our email: within 7 days from time of receiving package. Otherwise Motec team will not cover the loss.